Through the TV people already know and trust, together with our person-centred dementia community safety service, we offer a least restrictive, enabling approach that supports people to live well at home, stay connected to others and remain in control of their everyday lives.
Because independence is about more than practical tasks, we place equal importance on emotional wellbeing, reassurance, companionship and safety in the community. Our support is designed to promote confidence, reduce distress and help people feel secure, respected and valued every day.
Who We Are
We Provide Essential Services For Your Health Care
Our service model complements, rather than replaces, existing care pathways by offering daily wellbeing check-ins, prompts and reassuring, human conversations via the individual’s TV. With compassion at the centre of our work, we make sure people feel seen, heard and supported — day in, day out.
Alongside our TV and medication prompt services, Mi-Elroi also offers a person-centred dementia community safety service focused on reducing the risks associated with wandering, disorientation, and unsafe leaving of the home. We provide tailored safety solutions, including video doorbells, a range of GPS solutions and smart locks, to support safe independence, timely responses, and reassurance for families and carers.
Our Service
We turn everyday technology into a gentle, seamless form of care.
Medication & Meal Prompts
Structured medication, nutrition and hydration prompts to support adherence, reduce missed doses and stabilise day-to-day wellbeing.
Companionship & Meaningful conversations
Human connection through the TV – friendly conversations that reduce loneliness and reassure.
Remote Welfare Calls via a big screen
Rapid welfare check-ins from our compassionate carers, helping to keep people safe and giving families peace of mind on the TV.
Family Reassurance Dashboard (Coming Soon)
A secure online space where families can check that their loved ones are safe, supported and connected.
TV Access Support
Gentle remote support so clients can quickly get to the TV channels and programmes they love.. coming soon
Why Choose Us
We believe prevention is better than dependency. Mi-Elroi is designed to support people to remain independent for as long as possible, reducing reliance on long-term care or more restrictive interventions. Our person-centred dementia safety service strengthens this approach by promoting choice, dignity and continuity in daily life, while helping people stay safe at home and in the community through personalised support and technology such as video doorbells, GPS solutions and smart locks.
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Compassionate Approach:
Every call and interaction is grounded in empathy, respect and genuine care.
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Accessible Technology:
Using the TV screen already in the living room so help feels natural, not technical. Video doorbells and other practical Tech that is least restrictive.
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Tailored Support:
Seeing the person, not just the risk – We focus on what matters to them – their habits, interests and goals – and shape our support accordingly.
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Trusted Professionals:
Not just a voice on a screen – many of our team are or have been informal carers, bringing real-life understanding to every conversation.
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Peace of Mind for Families:
We can’t replace family, but we can ease the worry between visits with regular contact and clear reassurance.
Our Mission & Values
Turning everyday technology into a lifeline of care, safety and connection.
Our Mission
Mi-Elroi uses simple, familiar TV-based technology to provide daily wellbeing contact, medication and routine prompts, and companionship, helping people to remain safe, independent and connected at home – and giving families and services greater peace of mind.
Through our person-centred community safety service, we offer reassurance to families and carers while promoting dignity, confidence and independence with least restrictive options.
Contact Us
We’d love to hear from you.
Whether you’re a family member, a healthcare professional, or someone interested in our services, we’re here to help.
Since Mi-Elroi started checking in with Mum, she’s been brighter, more relaxed, and remembers her tablets again. It’s like she has a friend on the TV.
Geoff, Manchester